Understanding unique needs and ensuring they have the right solution

New call-to-action

How we work with you

We will work closely with you to develop your vision and create a compelling business case. Our bespoke methodology means you are always in control, we simply guide the way.

Our first port of call will be to assess if your existing technology is meeting your business needs. We have worked with multiple clients to assess their existing technology stack through our unique technology assessment framework. Our consultants will provide recommendations and develop an Outline Business Case which describes what options are available to explore.

From here we would expect a senior stakeholder steer for a preferred direction and work towards creating a Full Business Case, collaborating with vendors to get estimated implementation cost and timeframes. We will ensure we capture your detailed requirements and your current ways of working through “as is” process mapping. From here we will conduct a detailed a cost benefit analysis to present the potential ROI. Supporting the full business case would be a forward roadmap and project resource planning recommendations.

Once a decision is made, we will help you move to the Vendor Selection phase to shortlist options and select the right technology. The new solution needs to fit with your strategic direction, IT setup and capability. Above all, there needs to be a good cultural fit and clear expectations to ensure the partnership between you and your technology vendor and SI partner works smoothly. Because we’re truly independent and vendor agnostic we can focus on getting what’s right for you.

The final stage of the Technology Selection process will address your baseline. Here we would support you to finalise the commercial investment, seek final approval and formally set a baseline from which to measure success​ and move to procurement.


Frequently Asked Questions

What is the difference between technology assessment and technology selection?

Technology assessment is the process of evaluating your current technology to independently assess if it is fit for purpose or if any changes to the current technology would address the issues faced. Technology selection is the process of creating a case for change within a full business case, going to market and entering the vendor selection and procurement process to buy new technology.

What is the purpose of a technology assessment?

In short, it’s to verify your gut feel that your technology is holding you back. The purpose is to explore your current stack and assess if what you have is fully utilised and allows you to deliver your business strategy. Technology assessment consultants will identify any gaps where you could be saving money or simplifying processes to improve efficiency.

What are the benefits of a technology assessment?

Things change fast, with all the current global uncertainty and changes in customer demand and expectation it is important to take stock of current processes and technology to make sure they are still delivering for your organisation. A technology assessment is an important opportunity to stop, look around, and see where you are. You will see where vulnerabilities lie, where systems could better communicate with each other, and where you can streamline.


What are common pitfalls to avoid during vendor selection?

There are many, so be cautious and well prepared on your vendor selection journey. Like any complex project of programme, it is important to take time to plan before leaping to a solution or simply copying a solution you’ve seen elsewhere. Other pitfalls include:

  • Poorly defined requirements can lead to delays and confusion, it is important to define what you need upfront.
  • The wrong levels of governance can affect momentum and decision making. We’d recommend finding “just enough governance” and making sure this is stated in the business case.
  • A lack of agreed performance metrics which can make it tricky to know if you are on track or if optimisation is needed.
  • Not having an IT roadmap which details any integration points and dependencies.
How long should a business case be?

A business case should be digestible and convincing. The goal is to present the relevant supporting information concisely and be clear on recommendations. Smaller technology selection projects may run to a few pages. For larger projects and complex business change programmes, the business case will be large. Be mindful of how your audience consumes information and include any supporting information in an appendix.

Our insights

  • How to Build a Data Strategy

  • Overcoming the fear of technology investment: Strategies for successful technology selection

  • Navigating capacity and capability constraints during technology selection 

  • Choosing the right technology for your business needs

  • Leveraging New Technology: Unveiling Growth, Profitability, and Efficiency 

  • Digital Transformation: Measuring the value of your technical debt efforts

  • 5 Strategies to Boost Digital Adoption

  • The Benefits of Sustainable Digital Transformation