Now more than ever, organisations are under constant pressure to respond to change and stay ahead. Due to changes in the economic climate, increased customer demands, efficiencies through technology, people’s career expectations and an ever-growing landscape of competitors, organisations are forced to adapt quickly, efficiently and relatively painlessly to new ways of working.
Designing major organisational changes is complex and is a high stake undertaking, so it’s essential that the process is done with open communication and a clear vision in mind. Your structure should also be set up to deliver your strategy and any target operating models you have already defined. With a wealth of knowledge and years of experience at hand, Nine Feet Tall’s team of organisational design consultants can help you structure your organisational design for the better.
What is organisational design?
Organisational design (OD) is the evaluation of a business in its entirety, looking specifically at the distance between its current state and its desired future state, including wants, needs and goals, and working out a strategy to narrow the gap. You may choose to redesign your organisation following a change in management, environment or strategy, or maybe your current design just isn’t .
Principles of good organisational design
Understand the problems you are trying to solve
The organisational design process hinges heavily on self-reflection. During the evaluation and review stages, you’ll have the opportunity to examine your past performance and mistakes, as well as to recap where you started, see how far you’ve come and rediscover your purpose. Keeping these things in mind as you look to the future is essential for the growth of your organisation (and in supporting to solve any issues that triggered the design in the first place) but try not to get caught up in blame or justifications. Instead, use your past experiences to inform new decisions and keep your focus on the development of a new strategy.
By keeping accountability for the changes happening at the forefront of your organisational design, you enable your people to work efficiently both individually and as a team without feeling micromanaged. This can help to empower your teams, encourage ownership whilst also boosting company performance, motivation and morale.
Adapt a ‘purpose first’ approach
Your company should have an established purpose that is reflected in your organisational design strategy as well as the critical ins-and-outs of the way you think. Don’t let other companies and their structures plague the way you redesign yours – instead, adapt your structure and strategy to suit your purpose, operating goals and business strategy. Every organisation will have a different approach, but your chosen structure should be adopted and solidified across every aspect of your company. Make sure your purpose, goals and objectives are consistent across your organisation, and use these to make your redesign work for you.
Utilise your strengths and celebrate them!
When reviewing your existing structures and processes, look for the things you do well and build on these when redesigning your organisation. It’s always good to know that you aren’t starting from scratch, plus this presents a great opportunity for you to celebrate your team and their successes, reinforcing positive behaviours and systems and offering formal incentives to help it to continue.
The spotlight will be on how the organisation can enable the delivery of valuable solutions/work/propositions which will be enabled by the organisation you design.
Understand the value of a successful organisational design
It is easy to focus on the short term commercials and expense incurred by organisational design. Taking a step back and understanding the long term value which can be accessed through this type of change can create a compelling case for consideration.
Organisational design consultants
If you’re wondering how to begin on your organisational design journey, Nine Feet Tall’s consultancy service can provide you with guidance to get off on the right foot. We will partner with you to organise your business using a holistic approach that taps into the core elements which make up an organisation from the processes, roles and responsibilities, technical enablers and decision-making streams. Similarly, if you have been working on your organisational design for a while and have been struggling to get it off the ground, we can assess where you may be going wrong against tried and test criteria to ensure your design work can get back on track.
Our organisational design consultants are a team of experts who can help you design and organise your business from its overall structure down to the roles and resources within it, putting the right people in the right place at the right time as you work through this transition. You’ll benefit from their shared expertise as they help you nurture the tools you need to improve company efficiency and increase team productivity.