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Opportunities for Process Efficiencies in the Legal Sector

How work gets done is most definitely as important as the where and the when. In a time where budgets are tight, firms are reviewing their relationship with the client and how to not only improve the experience, but also to streamline processes to...
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Delivering a Successful Virtual Client Experience

We had the pleasure of talking to Antonia James, Director of Client Relations at VWV about the importance of client experience and in particular the launch of VWV Plus. Antonia discusses why this has been launched now, the challenges encountered and how VWV Plus...
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Realising the Benefits of Workplace Change

Lockdown is gradually easing and some people are slowly heading back to the office. Before we hang our coats up and dust down the teacups in the cupboard, let’s take a minute to look at how far remote working has brought us. For some...
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Radio Bath Interview: Remote Working & The Future

Tiggy Robinson spoke to Bob Crampton at Radio Bath to discuss home working and the Future of Work. You can listen to the full interview here or read the Q&A below. Home working – for many of us its been thrust upon us. The...
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Which matters more profitability or modernisation?

Profitability is critical to the company’s existence, but modernisation is critical for long-term survival. It’s a careful tight-rope walk between a profit-focused live fast but die young approach or reinvesting in modernising with the hopes to survive and thrive. The choice is a clear...
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Pitfalls to avoid in process efficiency design

Can we deliver more with less? Can we automate repetitive tasks, freeing up our teams to focus on value add? Everyone wants to be more efficient and the recent shift to remote working, which was deemed impossible only a year ago, has shown us...
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Deconstruction of Legal Services – insight from Simmons & Simmons

Tiggy Robinson speaks to Ben McGuire from Simmons+Simmons about how they achieved success with the deconstruction or re-bundling of legal services. Learn about the challenges and Ben’s top tips from their experience. To start your firm’s deconstruction process, contact TiggyR@NineFeetTall.com 
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Adapting your Culture to Fit the New Mixed Working Environment – Book Now

Our very own Tiggy Robinson will be a guest speaker at the Bath HR Network on Wednesday 17th March at 10am. A community dedicated to collaborative HR knowledge and expertise, the Bath HR Network has been running virtual coffee morning events throughout lockdown to...
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Get Ready for the Next Phase

With so much change and uncertainty at the moment and pressures to keep businesses operating and employees motivated, it is hard to find the time to consider resetting business for post-pandemic. 2021 will be the year of transition. Schools have reopened, people will soon...
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International Women’s Day 2021

We support International Women’s Day 2021 and proudly celebrate the achievements of women everywhere. #ChoosetoChallenge . You can watch our video here.
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