Cultural Change
Making cultural change your business
Organisational culture is the collection of shared values and beliefs that guide the actions, communications and behaviours demonstrated by team members. It defines the organisation’s personality and character and is directly related to the performance of a company. Businesses that can create the right culture are nearly 4x more likely to win over their competitors. Our cultural change methodology is based on behavioural psychology and over 17 years of experience.
It is often said that culture is what people do when no-one is watching, we recognise that it is the people and their behaviours that make the real difference when it comes to performance. In fact, the key to any successful organisation is culture, it can provide competitor advantage that is very hard for anyone else to replicate. We work with our clients to address every element of cultural change from initial diagnostic through to implementation and continuous optimisation.
How to measure cultural change
Assessing and measuring culture is a key component in developing strategies that actually do what they set out to do. Using our cultural change assessment tool, covering areas such as values, degree of hierarchy, people and task orientations we uncover inconsistencies, track progress and measure continuous improvement.
How we work with you
Organisational culture is a complex beast. Changing it requires clear vision, strong leadership and a pragmatic plan to shape, deliver and embed. We have a best practice approach that incorporates behavioural psychology which aligns culture across an organisation.
We don’t just talk about it, we deliver. We work with you to put practical steps in place which address all elements of culture including hiring practices, onboarding efforts, recognition programmes and performance management programmes.
Inspiring leadership sits at the heart of any successful shift in culture. We understand that the demands on leaders in your business have never been greater. That is why we work directly with them to build a programme of leadership coaching and culture development that enables them to effectively role model behaviours and constantly reinforce the culture you want.
The Nine Feet Tall team have always been super helpful and have the unique ability to bring a friendly but considered eye across businesses, cutting through internal hang-ups to get to the heart of the challenges we’ve faced and provide a clear route to success.
Will Brown
CEO,
Gloucestershire County Cricket Club
What are the benefits of effective Change Management?
- Increased productivity
- Reduced costly attrition
- Better team wellbeing
- Enhanced collaboration
- Improved customer satisfaction
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Frequently Asked Questions
Culture is shaped by behaviours, rituals, attitudes and unwritten rules. Because these are deeply embedded, meaningful cultural change must be planned and reinforced over time.
Cultural change often fails when organisations rely on a top-down approach, focus on isolated issues or do not involve employees. Lasting change requires preparation, leadership support and genuine engagement across the organisation.
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