Camden Council

Camden London Borough Council is the local authority for the London Borough of Camden in Greater London, England.

Transforming internal culture

Camden Council embarked on delivering an ambitious, large-scale change programme that would result in significant improvements to the current ways of working. Its aim was to transition the organisation to an outcomes-focused business, able to deliver services to its customers in innovative and collaborative ways. We were engaged to perform the role of change manager within their two year cultural change programme; with particular focus on designing and implementing a new career development approach and developing a flexible working culture across the business prior to an office relocation. We were also responsible for developing a new leadership programme which was delivered to the top 125 leaders.


Embedded a flexible working culture and agile ways of working as well as delivering a revitalised in-house recruitment function

Nine Feet Tall’s leadership of the programme and support to the project managers, project board and me personally through what has been an exciting but challenging period has been excellent, and has put us in a much stronger position for the next phase.

Sarah MullenProject Sponsor and Assistant Chief Executive, Camden Council