In a world where the customer loyalty is changing, price sensitive and makes increasing demands on service, organisations are under real pressure to cut costs to stay ahead of the competition.
Many organisations have grown rapidly, some organically and some through acquisition. Processes have evolved in an ever-changing technological landscape, and not always for the good. We find many organisations clinging to historical, inefficient and siloed ways of working with convoluted systems and tools.
Process optimisation is a great way to simplify ways of working and improve the bottom line.
How do you make sure your processes are efficient?