The current pandemic has had widespread economic impacts that will endure for many months and beyond. Nowhere have these more rapidly hit than in the UK retail sector. The British Retail Consortium has reported March 2020 as the steepest decline on record as largely...

There was once a time where retail loyalty programmes were the way forward. Creating a wealth of customer data never before captured systematically and all in return for points, loyalty and discounts. This was a perfect marriage of a loyal retail customer and retailer...

The retail sector is fast changing.  Not a day goes by without a seemingly significant change in retail making the news. 2019 has seen the collapse of major retailers, the continuation of online growth and change in technology from supply chain advancements to artificial...

Transforming and changing a business is an incredibly stressful thing to undertake and can be a tense time within any organisation. There are a number of “transformation triggers”, according to an article on Forbes, which can force a business to develop, such as constantly...