Can you believe it’s been nine months already!? I can’t. Following on from my blog about my first nine days at Nine Feet Tall, I wanted to follow up with what has happened since… I have now met everyone in person. At Nine Feet...

When fully adopted, a CRM system can be the linchpin to your business growth. By housing your customer data in a single source of truth, there will be clear visibility of customer interaction across the organisation. You can understand your customers and learn how to attract new ones by studying the patterns and...

Organisational culture… possibly the most important part of any organisation. Yet so often it is overlooked, ignored, misunderstood, or undervalued. The problem is your culture is not a physical thing. There is no standard operating procedure of “best practice” culture. But that does not...

Debates are a healthy part of decision making and friendly competition can build respect. Conflict is too often seen as a negative experience, but an environment which encourages constructive challenges to be sought and explored can be critical to an organisation’s success. We recently...