Digital transformation is not simply a case of updating technology or redesigning products or services. It is critical to align employee values and behaviours… and failure to do so can create additional risks to an organisation’s culture if not managed properly. Yes, technology plays...

Many organisations have used the last 6 months to review their set up and structure to make sure they are set up for what is perhaps a different future, with new regulation, ways of working and customer expectations. Defining the organisational design is the...

What is a TMO and how is it different from a PMO?   To first understand what a Transformation Management Office is, and the role it plays within an organisation, we must first define what we mean by a “transformation”.    McKinsey defined a Transformation...

The retail sector has faced many challenges in recent years. The hangover left by the pandemic and supply chain issues was starting to clear, before inflationary pressures delivered another hammer blow to the sector at the beginning of last year. Increased costs for businesses,...