The world has been turned upside down in the first half of 2020, and in the UK, the last few months have been strange with Coronavirus, COVID-19 and furlough becoming entrenched in our vocabulary. The ever-changing landscape, guidelines, and serial overuse of the phrase...

Many organisations have used the last 3 months to review their set up and structure to make sure they are set up for what is perhaps a different future, with new regulation, ways of working and customer expectations. Defining the organisational design is the...

Most organisations have felt the impact of COVID-19 with revenues down, staff on reduced hours or furlough and pressure on fulfilling customer orders. As we slowly creep out of the COVID-19 situation and business is starting to pick, organisations are looking to make changes...

Change in retail has received a digital boost driven by store closures and the almost complete absence of bricks and mortar retailing (apart from grocery and the surge of PPE supplies flooding the market) during the COVID-19 pandemic. While the digital change was already...