We all have days that are filled to the brim with issues and challenges and it can be hard to stay upbeat at times, but it is amazing what you can achieve when you remain positive. Positivity also creates a ripple effect and it...

It has been quite a year for embracing new ways of remote working and growing technical capabilities in the world of work. Covid-19 has hastened the need for digital services across the professional services sector and according to a recent article in the Financial...

So much to fix, too little transformation time – ARGH! Once that was totally true but maybe the benefits of lockdown and remote working seen in 2020 have offered some positive benefits for projects and change… the greater efficiency of remote workplace tools, the...

Sometimes the greatest innovation comes from outside your own area of expertise. Sport has embraced hospitality principles in order to delight fans with pre-ordered food delivered to their seats. Healthcare sectors are embracing lessons from aviation experts, such as the way they investigate incidents and the programme for training pilots. The legal sector is even beginning to take customer service principles from retail. Innovation thrives on diversity...