The Social Housing industry, more so than ever, is under enormous amounts of pressure caused by a number of external influences… Brexit has directly impacted the future security of the supply chain, affecting both product and labour supplies, creating uncertainty and difficulty in planning....

Sustainability has grown from being simply a fashionable buzzword to quickly becoming an active and central ingredient in a successful life, business, and society. It is fantastic to see its value being increasingly recognised through accreditations such as B-Corp, which celebrates the awakening of...

A growing number of international firms have launched or are in the process of creating new Shared Service Centres (SSCs) to provide 24/7 worldwide support for their businesses. Central and Eastern Europe are fast becoming an attractive location for these hubs which allow firms...

What is CRM? A Customer Relationship Management (CRM) system is a system used by businesses to manage their interactions, exchanges and relationships with their customers or clients. It creates a clear overview of customer activity by tracking and analysing interactions. “Research shows that 91%...