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Nailing Project Governance… Three Fire Breaker Steps for Success

So much to fix, too little transformation time – ARGH! Once that was totally true but maybe the benefits of lockdown and remote working seen in 2020 have offered some positive benefits for projects and change… the greater efficiency of remote workplace tools, the...
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Law Firms Must Adapt and Respond to Pandemic Led Industry Change

We recently took a closer look at the legal sector to understand what the future holds. We have found that top law firms should recognise the need for increased autonomy, whilst continuing to drive technological change in order to succeed in the future. The...
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What lean lessons can the construction sector learn from other industries?

Sometimes the greatest innovation comes from outside your own area of expertise. Sport has embraced hospitality principles in order to delight fans with pre-ordered food delivered to their seats. Healthcare sectors are embracing lessons from aviation experts, such as the way they investigate incidents and the programme for training pilots. The legal sector is even beginning to take customer service principles from retail. Innovation thrives on diversity...
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Legal Design: Hype or a Breakthrough?

Recently, larger law firms have begun embracing Design Thinking, Legal Design and Systems Thinking techniques to help re-imagine the future of client service delivery. Is this trend a breakthrough in innovative communication – or hype which will be forgotten down the line? We think...
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A Burning Platform…? Managing Resistance to Change.

1988. The Piper Alpha oil rig explodes in the North Sea. Economically, the explosion cost £1.7bn, in lost revenue and damage. Not to mention the impact on lives lost. It is one of the worst oil and gas industry incidents of all time –...
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What are the key things to think about when contingency planning and how to write one?

You have a thriving business with clear strategic objectives in place, the right people by your side and a well-managed portfolio of projects. Congratulations, everything is ticking along nicely. Imagine that suddenly, utterly out of the blue, something changes that disables you from moving...
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INFOGRAPHIC: Checklist – get your project restart right

The stakes are high, so it can feel quite overwhelming when thinking about restarting your critical project. With this in mind, we have put together a checklist of key things you must consider before pressing go.
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Beyond 2020. How will work look in the future?

Nine Feet Tall have produced a guide to the Future of Work with input from top businesses such as Royal Mail, The White Company, Danone and Nationwide. We explore the issues they have faced and consider new working practices which could be adopted for...
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The Future of Work – How do you make the dream a reality?

Good intentions need to be activated to make an impact. What starts as a new way to view employment and work relationships needs tangible actions to become a reality.  Prioritising an employee-centric workplace at the heart of your goal helps you choose the right...
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Projects in an age of uncertainty. How to get started again.

Following on from the turbulent last six months, we have experienced projects being put on hold, go-live dates moving out or resource being reduced to focus on business as usual. The impact this has had around businesses’ internal innovation and continuous improvement programmes has...
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