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The Great Resignation: What can we do about employee retention?

Employee retention continues to be a battle for many organisations. The stats don’t lie…. With 43% of employees likely to leave their current employer by the end of 2022 (EY) and 79% of employees believing they can make more money by switching companies (Forbes),...
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Why digital transformation in housing is so tricky

According to a survey carried out by Inside Housing digital transformation is gaining traction in the housing sector, with 98% of responders confirming that they are either in the process or preparing to implement a digital strategy. As the cost of housing and management...
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Implementing Scaled Agile to drive improved quality and productivity

The Scaled Agile Framework (SAFe) is a culmination of the best practices of Agile teams and Lean thinking from the manufacturing world. By taking an approach that works well for small teams, and applying it to the whole organisation it can maximise value and...
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Delivering Customer Centric Transformation in Housing

Most housing providers would agree that they have their customers (residents) at the core of everything they do. Their whole purpose is to deliver valuable services to maintain a high quality of living for their residents. But we know customer expectations are changing as...
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What is a Customer Journey Map?

As a customer, what makes you return to a specific business? Is it because of their products, their services, their prices… or is it because of the customer journey they provide.  In present day, there are so many businesses that offer similar products or...
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How to Transform Organisational Culture

How do you know it is time for an organisational culture transformation? This was the conversation we led today at a panel discussion event for HR teams and CIPD members. Ahead of the event, Nine Feet Tall asked all registered attendees to complete a...
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Mental Health at Work

The Survey of Mental Health and Wellbeing in England found that “1 in 6 people aged 16+ had experienced symptoms of a common mental health problem, such as depression or anxiety, in the past week”, a google search for Mental Health will bring up...
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Transforming Organisational Culture with CIPD

We are very excited to be partnering with CIPD to deliver a virtual panel event on Thursday 22nd June at 1pm. The event will focus on “Transforming Organisational Culture”  and features guest panellists Alice Stephenson, Founder & CEO at Stephenson Law, Arjen Cooper-Rolfe, CEO...
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9 tips to provide the best employee onboarding experience

It can be a daunting experience starting with a new employer and can in all honesty feel quite stressful. A robust employee onboarding process is the cherry on top of a well-oiled recruitment process. This is your organisations’ opportunity to set the tone for...
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5 Strategies to Boost Digital Adoption

Digital adoption is the embrace and acceptance of all digital assets and applications across an organisation to drive value cross functionally and improve the employee experience. COVID has played a pivotal role in the trust and acquisition of digital assets and software from HR...
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