The art of storytelling is a powerful tool  when crafting a business case for technology investment. By weaving a compelling narrative, you can transform dry facts and figures into an engaging proposal that resonates with decision-makers and stakeholders. Here’s how to master this...

What role can AI play for Charities?  Artificial Intelligence (AI) is rapidly emerging as a transformative force in the charity sector, offering both significant opportunities and potential challenges. The 2023 Charity Digital Skills Report (1) suggested that “35% of charities were already using AI...

Last week I had the pleasure of attending the Retail Technology Show in London. It was a great opportunity to meet some new faces and hear from industry leaders. Aside from lots of merch and chocolate, here are 9 key takeaways from across the...

Technology Implementation – “Ignore human capital at your peril” Embarking on technology implementation and more specifically digital transformation is not for the ‘faint hearted’. Success should realise a return on investment and reinforce a competitive advantage but there are risks. Ensuring the digital transformation...