To be successful, your BPR project must be aligned with the business strategy and long-term objectives. Be sure to get executive support for the BPR initiative to drive change and promote acceptance. Manage expectations around benefits, timeline and business impact. Use an independent facilitator...

We all know the “Forming, storming, norming, performing” team development model (Bruce Tucker 1965) – Whether the team is an existing, organisationally aligned structure or a new team brought together for a project, making them as effective as possible is key to delivery –...