Selecting new technology for your business through a structured technology procurement process can be a daunting task, particularly when that technology serves business-critical functions and becomes the single source of truth for your data. Key Considerations in the Technology Procurement Process If you have...

What role can AI play for Charities?  Artificial Intelligence (AI) is rapidly emerging as a transformative force in the charity sector, offering both significant opportunities and potential challenges. The 2023 Charity Digital Skills Report (1) suggested that “35% of charities were already using AI...

Last week I had the pleasure of attending the Retail Technology Show in London. It was a great opportunity to meet some new faces and hear from industry leaders. Aside from lots of merch and chocolate, here are 9 key takeaways from across the...

Digital transformation is not simply a case of updating technology or redesigning products or services. It is critical to align employee values and behaviours… and failure to do so can create additional risks to an organisation’s culture if not managed properly. Yes, technology plays...