Aligning people, process, technology and data to transform your organisation

Business & Digital Transformation Consulting

The pressure to move fast and evolve for a digital world is relentless and inescapable, no matter which industry you’re in. Ways of working are changing constantly, and the speed and scale of transformation means that decision-making around business and digital transformation has moved out of IT and onto the Board agenda.

To really turn around business performance, all aspects of business operations need to be considered, including people, processes, systems, data, infrastructure and technology. Digital transformation takes your outdated ways of working and streamlines them into new and exciting processes that utilise available technology and drive business growth.

What is digital transformation?

Digital transformation is the process of adding or modifying business processes, cultures and customer experiences using existing and emerging digital technologies to compete with the ever changing requirements of your industry and your customer. Think of digital transformation as an opportunity to reimagine your business, realigning it with the demands and opportunities of the current digital age. 

What is digital transformation consultancy?

You might be asking yourself: where do I start? Answering this question is simple when you work with the right team to get yourself on track. Digital transformation consultancy is a service that provides you with the guidance and expertise you need to take your business to the next level in the age of all things digital. That’s where Nine Feet Tall comes in. 

We’re here to empower you with the tools you need to implement company-wide digital transformation successfully, and without leaving your team members behind. Our digital transformation consultancy service is there to offer structure, support and encouragement to you and your business throughout the digital transformation process, so that you can improve your ways of working from the inside out and reap the benefits that follow.

The benefits of a successful digital transformation are vast and will keep you competitive, productive and agile in a fast paced environment. You could be looking to automate back office solutions, or introduce a new CRM system, or on your journey towards an ERP implementation. With the right strategy and a carefully prioritised portfolio, your business can use digital transformation to drive bottom line growth.

Where do you start and how do you ensure you take your people with you? We are here to provide expert advice to drive the right digital transformation solution for your business.

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Our organisation had gone through a period of rapid change and faced a number of challenges that needed addressing. We worked with Nine Feet Tall to review and develop our digital transformation plan in line with the demands of our growth. They worked with us in true partnership and came up with a range of creative and cost-effective solutions to help us transform our organisation

Lucy Hurst-Brown Chief Executive, The Brandon Trust

How we work with you

Our expert team works collaboratively with you to identify opportunities for growth and improvement. With our knowledge and support, you’ll be able to assess your existing processes, culture and customer experience, pin down specific areas that will benefit from adjustments, and you’ll be empowered to implement those changes efficiently and effectively. Not only will you and your company learn about the benefits of technology and how digital transformation can improve business performance, but your customers will benefit, too.

We will esta `blish a digital transformation strategy which works for you. The process of digital transformation will vary from business to business, but there are a few key elements that are likely to be omnipresent: customer experience, culture and leadership, workforce enablement, operational agility and digital technology integration. Each element of will be evaluated during the digital transformation process to determine where improvements can be made. Taking each of these factors into consideration, we’ll work with you to transform your processes with technology in mind, helping you to work more efficiently and remain competitive. 

View our Business & Digital Transformation Consulting client stories

What are the benefits of digital transformation?

The benefits of a successful digital transformation are vast and will keep you competitive, productive and agile in a fast paced environment. You could be looking to automate back office solutions, or introduce a new CRM system, or you could be on your journey towards an ERP implementation. With the right strategy and a carefully prioritised portfolio, your business can use digital transformation to drive bottom line growth.

Why is digital transformation essential for business growth?

Without digital transformation, your organisation will be stuck in outdated ways of working and will quickly fall behind its competitors. Digital transformation can help to future-proof your business, enabling you to spend less time on the mundane and the mechanical and more time on the smart stuff that sets you apart.

What’s the difference between digital transformation and digitisation?

Digitisation is the process of converting that which is analog into digital form to simplify existing ways of working. It’s what happens when you type up paper notes, or scan important documents into a computer, and is an essential element of the digital transformation process. Implementing company-wide digitisation can help your team stay organised, keeping your documents, contacts and calendars in a centralised online location, increasing accessibility and streamlining internal processes.

 

Digital transformation, on the other hand, is the process of changing your company’s existing processes, or adding new ways of working to change how business is done, both in person and online. It pertains to the overall shift of your organisation to enable better and more efficient ways of conducting business in a digital environment.

Who needs digital transformation?

Digital transformation is for any business that wants to remain competitive. Automation, AI, Integrated CRMs, end-to-end customer analytics, algorithmic governance and compliance platforms; all are upending the way companies have done business for years.

What is expected from digital transformation?

With the help of Nine Feet Tall’s expert team, digital transformation can take your business up a level, giving you the knowledge and confidence you need to learn, change and expand into new and improved ways of working with technology. 

To find out more about how Nine Feet Tall can help you transform your business, get in touch with our team.

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