Implementing an ERP system is a long road and never without a few bumps. Over the years we have helped many organisations project manage the implementation of their ERP systems and have seen the end success live and breathe within the organisation. Here are our top tips for getting to the finish line:
- Leadership – you will need a clear vision sponsored and championed from the top
- Don’t rush it. Finding the right solution takes time. You must get the system and partner that are right for what you want to achieve
- Define a clear and agreed scope with your SI Vendor. Setting remit and expectation will help you work in partnership. Remember your SI partner must be successful for your project to succeed so make sure you set them up for success.
- Design your processes. Don’t replicate your existing processes on a new platform. This is your opportunity to design processes that are efficient and effective.
- Data is always complicated. Don’t underestimate it. If you don’t already have data stewards and good data governance now, start on this and build up to data migration, but be warned this may require a significant cultural shift
- Reward and recognition. Consider how you will reward and recognise staff who rise to the challenge of an ERP project, it can be a long and bumpy road, start this early and be consistent
- Plan for business change, especially if you want to stay as close to the ‘out-of-the-box’ product as possible. You will need to change ways of working, mindsets and behaviours
- Define the benefits. Create baseline measures and keep your eyes on the prize
- No dabbling in project management. This is a genuine skill and requires experience. Don’t add it to someone’s BAU activities. Invest in a professional. On-time delivery is well-worth the investment in solid project management capability.
- Beware of scope creep. Change is inevitable but make sure you have a robust change control process to manage changes in scope so there are no surprises.
- Plan for testing. Make sure you test the system end-to-end on actual real live data
- Make the training fun. Training should be a blend of process, behaviours and technology. System training in isolation just doesn’t cut it.
- Keep it simple. If it sounds too complex it probably is.
Okay, so tip number 9 is the best one. You wouldn’t trust an unqualified mechanic, plumber, dentist or hairdresser. So don’t get a non-project manager to run such an important implementation. If you need any more convincing, get in touch today and we can demonstrate the benefits of project and change expertise.