Are outdated IT systems stopping modernisation in retail?

With so much uncertainty amidst the outbreak of Coronavirus, the retail sector has undoubtedly been hit hard. However, there are some that have adapted fast and are thriving. Some, despite adapting to an online or home delivery model, have been overwhelmed. We all heard about online giant, Ocado closing its website as it was unable to cope with the demand for orders.

This article from Essential Retail explains that outdated IT systems may be a reason why retailers are not able to fully modernise and reach their potential during this time. You can read the full article here – https://www.essentialretail.com/news/outdated-it-systems-modernisation.

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