ERP Out of the Box

/ Blog
Doesn’t everyone want a simple plug-in ERP solution? One that requires no development and only simple set-up configuration. Just think about the cost savings… no investment in tech developers, a much faster implementation, no complex IT issues to test, standard training materials and the...
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What is a Customer Journey Map?

/ Blog
As a customer, what makes you return to a specific business? Is it because of their products, their services, their prices… or is it because of the customer journey they provide.  In present day, there are so many businesses that offer similar products or...
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Shared Service Centres – Are they delivering on the promise?

/ Blog
A growing number of international firms have launched or are in the process of creating new Shared Service Centres (SSCs) to provide 24/7 worldwide support for their businesses. Central and Eastern Europe are fast becoming an attractive location for these hubs which allow firms...
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