9 Critical Success Factors for Business Process Re-Engineering

  1. To be successful, your BPR project must be aligned with the business strategy and long-term objectives.
  2. Be sure to get executive support for the BPR initiative to drive change and promote acceptance.
  3. Manage expectations around benefits, timeline and business impact.
  4. Use an independent facilitator and project manager to challenge the status-quo and bring expertise and real-life examples.
  5. Do not underestimate the resistance to change that may occur within the organisation.
  6. Ensure best-practice processes fit specific company needs.
  7. Do not rely on technology solutions alone to transform processes.
  8. Use a process pilot to get traction, buy-in and validate processes with all stakeholders.

Ensure your process model is continually updated and remains current.

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