How ERP Support ESG Strategy

Why we need ERP to support our ESG strategy, now!

Business is revolutionising, and sustainability must now sit at the heart of everything we do. Investors, employees, customers, governments, and regulatory bodies have made the robust incorporation of an Environmental, Social, and Governance (ESG) strategy imperative for long-term operational success.

But how can we do this when our sustainability data is being held in different areas of the business and, as a result, decisions are being made in silos?

Many organisations are still making finance-first decisions, and with a lack of transparent and robust data reporting in the environment and social space, who can blame them? Experts say that inadequate data is the biggest obstacle to ESG progress. We know that in order to sustain a profitable business we need to weigh up the impact on our people and planet, but the cross-business governance and metrics required to proactively steer a sustainable strategy can require heavy resource and time investment…unless you have an ERP system!

An Enterprise Resource Planning (ERP) system integrates and automates data and process management across core teams, such as Finance, Manufacturing, Supply Chain, Customer relations, HR… Due to the cross-functional reach, an ERP system can ensure that the right data is available to steer decision making to enable the business to meet environmental, social and governance goals.

What can ERP do to help us meet our ESG strategy?

Data, data, data!

An ERP system can become a core enabler of our ESG strategy as it centralises data, standardises processes, and makes business performance measurable and auditable. So how can we apply this in practice?

Use ERP system data to help us deliver our ESG strategy

ERP can support businesses to turn sustainability goals into operational controls, measurable KPIs, and auditable evidence, helping to integrate ESG objectives into business-as-usual operations.

The cross-functional nature of the ERP system helps to standardise ESG governance and processes across the business. This leads to leadership trusting the data being reported and therefore utilising the metrics to steer future strategic priorities, make good decisions, and celebrate successes. Ensuring commonality between business KPI’s and ESG strategic metrics here is fundamental to success of the ESG strategy and the value of ERP system reporting.

Provide us with reliable and consistent management reporting

An ERP system breaks down reporting silos, allowing businesses to understand synergies across ESG initiatives to maximise impact and value of change, ensuring wider impact of all decisions are considered. This will help businesses to make high impact, low investment decisions, supporting long term sustainable growth.

The enhanced reporting abilities also helps to keep businesses accountable for ESG progress, building trust and supporting brand reputation, employee recruitment and satisfaction, customer retention and business stability/growth. This can be achieved through regular internal and external reporting including commonly used Annual Impact Reports.

Make application and assessment of sustainability certifications worth while

A majority of the recognised sustainability labels and certifications, such as Fairtrade and B Corp, require data to evidence business compliance to their required performance and progress within environmental and social initiatives, alongside financial performance. Regular audits from accrediting bodies mean data needs to be up to date, gathered and reported on consistently, and often maintaining or improving impact from a given benchmark.

The rigor and transparency of data processing here is essential, and an ERP system will provide a single source of the truth, standardised processes, and built in governance to make the ability to gain and maintain certifications efficient and worth-while. These labels hold businesses accountable for long-term ESG monitoring and improvement, and become an invaluable tool for improving brand reputation, maintaining customer and employee satisfaction, and consequently contributing to business stability and strength.

What does an ESG Strategy look like?

An example workflow of strategic business direction driving actionable sustainable progress by utilising ERP:

An example of an ESG Strategy workflow

Workflow in detail:

1. The business sets a strategic goal of “net-zero emission by 2050”, aligned with the UK government’s emission targets.

2. Due to the long-term nature of the goal, the business calculates that to keep on target, they need to reduce emission by 10% year on year for the next 5 years, and this is embedded as an objective in their 5 year strategy

3. The data required to calculate Scope 1 to 3 emissions is gathered into various functional modules of the ERP system, which sit in different departments across the business:
a. HR – employee emissions e.g. laptops, screens and phones, travel
b. Facilities – office building energy management
c. Manufacturing/Engineering – process emissions, fuel usage
d. Logistics – transport
e. Procurement – supply chain emissions
f. Finance – invoices, energy purchase, budget

4. The ERP system allows this data to be visible to required teams to have ongoing visibility of the progress against strategy of the emissions reductions across the business, allowing robust future target setting, challenge to existing processes, and any need for escalation to be confirmed.

5. Leadership teams will have transparency of the data through regular management reporting established by the ERP system, allowing them to make informed business decisions, for example if financial investment in offsetting is required.

What next?

An ERP system can be utilised as an invaluable tool to ensure all the benefits of sustainability work are realised by business. ESG strategies typically contain long term goals and initiatives, due to the complex nature of Environmental and Social change impact, therefore efficient, robust and transparent collection of data allows businesses to see the difference a focus on ESG can have, allowing leadership to consistently steer the business in the right direction.

If an ERP system is already in place within your business, take a look at opportunities to enhance data management and reporting to support your ESG strategy. If ERP is not in place, consider this to be another insight into the value these systems can provide to businesses. Want to get your ESG Strategy started today? Get in touch.

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Frequently Asked Questions

Why do organisations work with ERP consulting specialists like Nine Feet Tall?

Organisations work with ERP consulting specialists like Nine Feet Tall because they provide independent expertise and structured methodologies for complex transformation programmes.

Experienced consultants help organisations align technology, processes and people to deliver long-term value from their ERP investment.

What skills should a strong ERP consultant have?

A strong ERP consultant should combine technical knowledge with business transformation expertise.

Important capabilities include programme management, stakeholder communication, change leadership, data strategy and a deep understanding of enterprise systems and operational processes.

How can ERP consultants reduce implementation risk?

ERP consultants reduce implementation risk by applying proven delivery frameworks, structured project governance and strong change management practices.

Their experience across multiple ERP programmes helps organisations identify potential issues early and avoid common pitfalls such as scope creep, poor data migration or lack of stakeholder engagement.

When should a business hire the best ERP consultant?

Organisations should engage the best ERP consultant during the early planning stages of an ERP project.

Bringing in expert support early helps shape the business case, select the right ERP platform and establish governance structures that improve the chances of successful delivery.

What does an ERP consultant do during an ERP transformation?

An ERP consultant supports organisations through the full lifecycle of an ERP transformation.  

This includes defining business requirements, supporting system selection, guiding implementation, managing risks and helping ensure the new system delivers measurable business benefits across the organisation. 

Can hiring an ERP consultant improve ERP adoption?

Yes. Hiring an ERP consultant helps organisations manage people, processes and training effectively, improving user adoption and long-term ERP success.

What services do ERP consultants typically provide?

ERP consultants support system selection, project management, implementation planning, change management, data migration and user training.

How does hiring an ERP consultant reduce ERP implementation risk?

Hiring an ERP consultant brings experienced project management, governance and change management, helping organisations avoid common ERP implementation pitfalls.

When should a business consider hiring an ERP consultant?

Businesses should consider hiring an ERP consultant during the early planning stages of ERP selection, implementation or digital transformation to ensure the project is set up for success.

Why is hiring an ERP consultant important?

Hiring an ERP consultant provides independent expertise, structured delivery frameworks and experience managing complex ERP implementations, reducing risk and improving project outcomes.

What specific benefits does ERP inventory management provide for retail businesses, particularly in terms of multi-channel integration and enhancing customer experience?

ERP inventory management offers several advantages for retail businesses, including seamless multi-channel integration. By using ERP systems, retailers can manage inventory across multiple sales channels, such as physical stores, e-commerce platforms, and marketplaces.

This ensures consistent and accurate product availability information, leading to improved customer satisfaction. Furthermore, accurate inventory data provided by ERP systems reduces instances of backorders and out-of-stock items, enhancing the overall customer experience and fostering customer loyalty.

What advantages does ERP offer in managing surplus inventory, and how does it help businesses make informed decisions?

ERP systems excel at managing surplus inventory by providing insights into slow-moving or obsolete items. By analysing inventory data, ERP systems help businesses make informed decisions about discounting, liquidating, or repurposing excess stock.

This reduces surplus inventory, freeing up valuable warehouse space and capital, ultimately improving the bottom line.

Additionally, ERP systems enable businesses to minimise the risk of excess holding costs associated with surplus inventory.

How does ERP assist in planning replenishment orders for businesses?

ERP systems facilitate efficient planning of replenishment orders by integrating various factors such as current inventory levels, historical sales data, lead times, and demand forecasts. By analysing these variables, ERP systems generate accurate and timely replenishment suggestions, minimising the risk of stockouts or overstocking.

This helps businesses optimise their inventory levels, reduce holding costs, and ensure timely availability of products to meet customer demand.

What are the key trends shaping the future of ERP systems?

The future of ERP is being shaped by trends such as cloud-first adoption, composable ERP architectures, artificial intelligence integration, and a shift toward modular, incremental implementations.

These innovations enable faster deployment, greater flexibility, and improved business insights.

How does AI impact the future of ERP implementation?

AI is transforming ERP by automating data analysis, predicting project bottlenecks, and streamlining configuration and testing processes.

This leads to smarter, more efficient ERP implementations and helps organisations make data-driven decisions faster.

Why is composable ERP important for the future of business operations?

Composable ERP allows businesses to select and integrate only the modules they need, resulting in enhanced agility, scalability, and cost savings.

This approach supports rapid adaptation to market changes and evolving business requirements, making it a cornerstone of the future of ERP.

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