When organisations talk about ERP, the conversation often jumps straight to systems, features, and vendors. But ERP success is rarely about the software alone; it’s about how that system is shaped around your business and how well your people are supported to use it. And that’s exactly where an ERP software consultant comes in.

If you are searching for an ERP software consultant, chances are you are looking for more than technical know-how. You want confidence that you will get return on your investment, that you will realise the identified benefits, and that the change will stick in the long term. So, with that in mind, read on to explore what an ERP consultant really does, why they matter, and how the right approach delivers genuine business value.

Nine Feet Tall were the ideal partners to quality assure our change program implementation. Their ability to maintain program oversight and be a critical friend while having the skills to deep dive into problem areas was very useful and helped us implement a smooth and effective transition into our new business wide ERP solution.

Suraj Subbarao
Head of Digital Transformation, Weetabix

What is an ERP software consultant?

An ERP software consultant is the bridge between your business and your ERP system. Their role is simple to say, but hard to do well: make sure the technology works for you, not the other way around.

At a practical level, an ERP consultant helps organisations plan, select, design, and implement ERP systems. But as a Nine Feet Tall consultant we don’t stop there. We take the time to understand how your organisation operates today, where you want to be in the future and how an ERP can support and future-proof that journey in a way that makes sense for your people.

A strong ERP software consultant will:

Understand your strategy, not just your systems
Translate business needs into clear, meaningful ERP requirements
Design processes that reflect how work really gets done
Support your people through change so adoption is high
Keep a firm grip on scope, risk, and delivery

In short, they make ERP useful, usable, and genuinely valuable.

Why ERP software consultants are so important

Many ERP programmes fail to deliver their expected benefits. Not because the technology is poor, but because the change isn’t managed well.

A great ERP software consultant brings experience from multiple programmes and sectors. They’ve seen what works, what doesn’t, and where organisations typically stumble. That perspective is invaluable and helps to:

Reduce risk by spotting issues early
Bring structure to complex change
Keep the focus on business outcomes, not just system delivery
Align leadership, teams, and suppliers
Increase the likelihood that benefits are actually realised

Without this support, organisations often struggle with scope creep, disengaged users, and systems that never quite live up to their promise.

Blue cups of tea and saucers on a light blue surface

ERP Health Check Tool

Use our free ERP Transformation Health Check tool today and get the answers you need to assure your programme.

Take Me There

Fried eggs with smiley faces on a white background

Plan effective communications for ERP Implementation

Effective Communications For ERP Implementation

Mismanaged ERP communications can result in dragging users along the change curve. Support them instead.

Learn More Here

How an ERP software consultant drives business value

So, how can an ERP consultant deliver value? There’s no denying that ERP is a significant investment, so value really matters – and a strong ERP software consultant will stay relentlessly focused on turning that investment into tangible outcomes and business transformation.

Aligning ERP with business strategy

ERP should support your strategic goals, whether that’s growth, efficiency, better insight, or improved customer service. A good ERP consultant ensures the system is configured and used in ways that directly support those priorities.

Improving efficiency and consistency

By designing streamlined processes and embedding them in ERP, experienced consultants help reduce manual effort, duplication, and workarounds. That frees up time, improves reliability, and makes life easier for teams across the organisation.

Creating a single source of truth

Yes, ERP systems bring data together, but only if implemented properly. ERP consultants drive value by focusing on data quality, governance, and reporting, giving leaders the confidence to make timely, informed decisions.

Driving adoption and capability

Value is only realised when people actually use the system well. That’s why ERP software consultants put real effort into training, communication, and leadership engagement, helping new ways of working become business as usual.

Embedding continuous improvement

The best ERP programmes don’t stop at go live. Great ERP consultants help organisations build the capability to review, optimise, and continue getting more from their ERP long after implementation.

Common challenges an ERP software consultant helps you avoid

ERP journeys are full of potential pitfalls. An experienced ERP software consultant helps you steer clear of the most common ones, including:

Choosing a system before fully understanding your needs
Over customising and driving unnecessary cost and complexity
Underestimating the impact on people and culture
Weak governance that slows decisions or creates confusion
Losing sight of benefits during delivery

Avoiding these challenges can make the difference between an ERP programme that struggles and one that delivers real, lasting value.

Why work with Nine Feet Tall as your ERP software consultant?

At Nine Feet Tall, ERP is just as much about the system as it is about delivering change that works and lasts.

We bring together deep ERP experience with a strong understanding of people, process, and change. Our consultants are practical, approachable, and focused on outcomes. We don’t drown you in jargon or over complicating things.

What really sets Nine Feet Tall apart is how we work:

We’re independent and vendor agnostic, so advice is always in your best interest
We design with implementation in mind, keeping things realistic and achievable
We balance structure with flexibility through our just enough governance approach
We put people at the heart of ERP, because adoption is where value is realised

Whether you’re planning an ERP programme, selecting a system, or rescuing one that’s struggling, we work alongside your teams to build confidence, momentum, and capability.

Our aim is simple: to help you get the most from your ERP investment and create long lasting improvement across your organisation.

Is an ERP software consultant right for you?

If ERP feels complex, risky, or overwhelming, that’s often a sign that an ERP software consultant can help. With the right partner, ERP becomes a powerful enabler rather than a source of stress.

Working with Nine Feet Tall means experienced support, honest advice, and a team that genuinely cares about making change stick. So, if you’re looking for an ERP software consultant who can support your transformation strategy whilst focusing on real business value, we’d love to talk.

Talk to an ERP software consultant today

Nine Feet Tall have been an exceptional partner for us, they joined a very ambitious piece of work which was already in flight, moving at pace and had very little structure. Remarkably they were able to understand the ask and add value and support very quickly. To me the differentiator between NFT and other consultancies is how ‘normal’ their consultants are, they fit in with our team instantly, they understood our culture, pain points and nuances and got to work! We have delivered a very significant piece of market leading work which will set us up for future success and we truly couldn’t have done it without NFT. Thank you for your support, challenge and sense of humour!

Grace Slater
Head of Transformation, Sainsbury's