Simon Aiken, IT Applications Manager, Farrans

Nine Feet Tall provided us with an invaluable service. During the 3 years of consultation with us on a large IT Improvement Programme they were very professional and agile, and were able to tailor their approach to suit our business processes and requirements. The project deliverables were very detailed and informative and the outcomes are continuing to bring a lot of benefits to our business. The NFT direct involvement ended in December 2022, but they have left their mark on our business and we are in a far better place with regards to Programme Management, Change Management and Governance. This is because NFT didn’t only provide the consultation service, but they also coached our people as part of the process. This means that we are now self-sufficient with internally experienced Programme and Change Managers.