What are common pitfalls to avoid during vendor selection?
There are many, so be cautious and well prepared on your vendor selection journey. Like any complex project of programme, it is important to take time to plan before leaping to a solution or simply copying a solution you’ve seen elsewhere. Other pitfalls include:
Poorly defined requirements can lead to delays and confusion, it is important to define what you need upfront.
The wrong levels of governance can affect momentum and decision making. We’d recommend finding “just enough governance” and making sure this is stated in the business case.
A lack of agreed performance metrics which can make it tricky to know if you are on track or if optimisation is needed.
Not having an IT roadmap which details any integration points and dependencies.
