Felicia is a people-centred and results-orientated transformation consultant. With experience across ERP and implementations, business change, communications, training and stakeholder engagement, she combines strong analytical and creative thinking with the ability to translate complex concepts into practical, engaging and meaningful outcomes. Felicia is known for building trusted relationships, creating clarity in complex environments and helping teams navigate change with confidence.

Outside Nine Feet Tall, Felicia enjoys spending time in nature, with friends, or embarking on her next side quest which can be anything from knitting to DJ’ing.

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We can drive the change you need to stay ahead of the curve – ask us how.

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Latest Thoughts

How Mature Is Your Change Capability?

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3 eggs on a white background - AI Transformation Investment

Why your AI investment needs Change Management from day one

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Flock of Starling Murmuration - ERP Adoption in Energy and Utilities Sector

Why ERP Adoption Matters More Than ERP Implementation: Energy and Utilities Sector

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IT Change - Orange Hot airballoon at dusk

Preparing for Fast-Paced IT Change

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Owl on blue sky background - digital transformation strategy

Digital Transformation Leadership: Building Readiness

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Orange clouds over mountain tops - Nine Feet Tall ERP Implementation

Landmark transformation programme for PA Media Group

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King and Queen Chess Pieces - ERP Leadership

ERP Leadership: How Leaders Guide ERP Transformation

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Choose your Perfect Partner: Get Maximum Value from Technology Selection

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Esther McMorris steps down from Nine Feet Tall

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Orange Theatre Seating

What Project Assurance Should Actually Do: The Ultimate Checklist

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Orange brick wall with blue bricks in the shape of a cross

Human Cyber Risk: Why Technology Risk and Human Behaviour Must Be Managed Together

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Origami Swans depicting change - change maturity - Nine Feet Tall

Mature Organisations Build Change Capability Rather Than Change Dependency

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A key hanging in a tree - cyber security culture

Why Your Cyber Security Will Fail Without A Strong Cyber Security Culture

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White tv remote on a yellow background - Internal Controls and AI

Rethinking Internal Controls in the Age of AI

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Orange balloon tied to a white chair - measure change readiness

From Red Flags to Green Lights: How to Measure Change Readiness Before Go-Live

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How we’ve helped our clients thrive

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