ERP System Consultant Success with Invopak

Why they engaged with Nine Feet Tall

Invopak had been using a legacy ERP system that was developed and configured in-house over time. However, the system became too rigid and specific, making it difficult to accommodate changes and requiring extensive knowledge from long-term team members to maintain.

Facing the need for an upgrade, Invopak had to decide between upgrading the existing system or implementing a new ERP system altogether. They chose to select a new ERP system that could better meet their growing requirements and support their strategic objectives.

As a result, they approached Nine Feet Tall’s experienced ERP System Consultant service to provide an advisory, coaching and capability build consultancy service.

Project Delivery Approach from an Experienced ERP System Consultant

The initial stage of the project involved a project health check conducted by 9FT to assess the current state of the project. The assessment revealed that the project was in a critical state, with significant improvement needed to ensure success.

Although Invopak had an excellent organisational culture, they lacked the necessary project management processes and structures to successfully implement such a complex undertaking.

To set the project up for success, Nine Feet Tall provided foundational guidance on project management and ERP implementation best practices. It was emphasised that the ERP implementation required expertise in translating business needs into a deliverable solution and effective collaboration with the chosen vendor.

Coaching and Capability Building

To bridge internal capability gaps, Nine Feet Tall delivered hands-on coaching and mentoring to Invopak’s project management team.

This included support with:

• Project governance and delivery structures
• Stakeholder roles and responsibilities
• ERP implementation methodologies
• Vendor management and communication
• Project planning and milestone management

Through this practical guidance, Invopak’s team rapidly developed the knowledge, confidence, and mindset required to manage a large-scale ERP transformation programme effectively.

Stakeholder Alignment and Vendor Collaboration

A critical part of the engagement focused on improving communication and collaboration between Invopak and the ERP implementation provider.

Nine Feet Tall helped define clear responsibilities across all project stakeholders while establishing a structured project plan with agreed timelines and deliverables.

As an experienced ERP System Consultant, Nine Feet Tall ensured that both the vendor and internal teams remained aligned throughout the programme, significantly reducing implementation risk and improving delivery confidence.

Building Long-Term ERP Capability

The core outcome of the project was not simply the successful implementation of a new ERP platform, but the creation of sustainable internal capability within the Invopak team.

By embedding best practice approaches and strengthening project management disciplines, Nine Feet Tall enabled Invopak to take greater ownership of the programme and future transformation initiatives.

The organisation successfully launched its new ERP system within three months of the original target date, supported by the guidance and expertise provided throughout the engagement.