Microsoft D365 Implementation
Your trusted Business Integration Partner
Implementing Dynamics 365 is not simply a technology initiative, it is a complex programme of change that reshapes how your organisation will operate. Successful delivery requires strong programme governance, clear change management strategy, and a structured approach to guiding people, processes, and culture through transformation. Across the UK, organisations are adopting Dynamics 365 to streamline operations, break down data silos, and enable smarter, faster decision-making. However, these benefits are only realised when the programme is effectively managed and the business is prepared to embrace change.
Many ERP programmes encounter challenges not because of the technology, but due to gaps in planning, stakeholder engagement, and user adoption. Without disciplined programme management and a proactive focus on change, organisations risk delays, budget overruns, and resistance from the workforce. At Nine Feet Tall we can provide the right approach to Programme and Change Management for Dynamics 365 implementation. If you want to hear more then get in touch to discuss our experience and the best practices we would recommend. We will work with you to define the critical success factors which ensure a controlled rollout, strong user adoption, and long-term business value.
Nine Feet Tall were the ideal partners to quality assure our change program implementation. Their ability to maintain program oversight and be a critical friend while having the skills to deep dive into problem areas was very useful and helped us implement a smooth and effective transition into our new business wide ERP solution.
Suraj Subbarao
Head of Digital Transformation,
Weetabix
Our approach to implementing D365
A successful ERP implementation starts with a robust, people-first approach. Here’s how we help organisations set themselves up for success:
Discover
Requirements gathering including end to end processes, integration points and core business objectives. This is a good time to identify inefficiencies and create your future vision.
Prepare
Develop your governance and write a business case which is clear on the objectives, risks and intended benefits of your D365 implementation.
Initiate
Develop your strategy for change, including future business processes and resource plans.
Develop
D365 will be built and tested. During this phase it is essential that change management is underway to prepare your end uses for the transformation. Data migration needs to be carefully managed during this phase.
Deploy
End users will be trained based on their needs and you will be preparing for cutover and the new world. User Acceptance Testing (UAT) will allow users to validate processes and identify any issues. Go-Live will start during this phase, but this is not the end of the implementation.
Operate
User adoption will be closely monitored and measured to determine if the benefits defined in the business case are being achieved.
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Critical Factors for Success
A successful Dynamics 365 implementation requires disciplined programme execution and effective change management. Organisations should prioritise clear objectives, realistic delivery timelines, and strong alignment between business stakeholders, project teams, and implementation partners. Selecting the right Business Integration partner is critical to programme success. Experienced consultants bring structured delivery approaches, industry insight, and technical expertise that help minimise risk and maintain momentum. Equally important is a strong focus on change readiness – ensuring users are well-trained, engaged, and supported throughout the transition.
Common Pitfalls and How to Avoid Them
Many organisations encounter challenges during ERP programmes, including unclear requirements, budget overruns, and resistance to change. These issues are rarely caused by the technology itself, they typically stem from inadequate programme governance, insufficient planning, and limited focus on change management. To mitigate these risks, organisations should adopt a structured delivery framework supported by an experienced team of specialists. Strong stakeholder engagement, clear and consistent communication, and ongoing performance monitoring are essential to maintaining alignment and keeping the programme on track.
How we work with you
We will take the pain away and make your D365 implementation a success. We bring a practical and pragmatic approach to Programme Management from our people-focused team. We thrive on the difficult and succeed by understanding stakeholder sensitivities with an agile and ‘just enough’ approach. We will build momentum, bring back the passion and help get back on track, whilst supporting teams to deliver successful go live.
Our Latest ERP Insights
Frequently Asked Questions
Organisations work with ERP consulting specialists like Nine Feet Tall because they provide independent expertise and structured methodologies for complex transformation programmes.
Experienced consultants help organisations align technology, processes and people to deliver long-term value from their ERP investment.
A strong ERP consultant should combine technical knowledge with business transformation expertise.
Important capabilities include programme management, stakeholder communication, change leadership, data strategy and a deep understanding of enterprise systems and operational processes.
ERP consultants reduce implementation risk by applying proven delivery frameworks, structured project governance and strong change management practices.
Their experience across multiple ERP programmes helps organisations identify potential issues early and avoid common pitfalls such as scope creep, poor data migration or lack of stakeholder engagement.
Organisations should engage the best ERP consultant during the early planning stages of an ERP project.
Bringing in expert support early helps shape the business case, select the right ERP platform and establish governance structures that improve the chances of successful delivery.
An ERP consultant supports organisations through the full lifecycle of an ERP transformation.
This includes defining business requirements, supporting system selection, guiding implementation, managing risks and helping ensure the new system delivers measurable business benefits across the organisation.
Yes. Hiring an ERP consultant helps organisations manage people, processes and training effectively, improving user adoption and long-term ERP success.
ERP consultants support system selection, project management, implementation planning, change management, data migration and user training.
Hiring an ERP consultant brings experienced project management, governance and change management, helping organisations avoid common ERP implementation pitfalls.
Businesses should consider hiring an ERP consultant during the early planning stages of ERP selection, implementation or digital transformation to ensure the project is set up for success.
Hiring an ERP consultant provides independent expertise, structured delivery frameworks and experience managing complex ERP implementations, reducing risk and improving project outcomes.
ERP inventory management offers several advantages for retail businesses, including seamless multi-channel integration. By using ERP systems, retailers can manage inventory across multiple sales channels, such as physical stores, e-commerce platforms, and marketplaces.
This ensures consistent and accurate product availability information, leading to improved customer satisfaction. Furthermore, accurate inventory data provided by ERP systems reduces instances of backorders and out-of-stock items, enhancing the overall customer experience and fostering customer loyalty.
ERP systems excel at managing surplus inventory by providing insights into slow-moving or obsolete items. By analysing inventory data, ERP systems help businesses make informed decisions about discounting, liquidating, or repurposing excess stock.
This reduces surplus inventory, freeing up valuable warehouse space and capital, ultimately improving the bottom line.
Additionally, ERP systems enable businesses to minimise the risk of excess holding costs associated with surplus inventory.
ERP systems facilitate efficient planning of replenishment orders by integrating various factors such as current inventory levels, historical sales data, lead times, and demand forecasts. By analysing these variables, ERP systems generate accurate and timely replenishment suggestions, minimising the risk of stockouts or overstocking.
This helps businesses optimise their inventory levels, reduce holding costs, and ensure timely availability of products to meet customer demand.
The future of ERP is being shaped by trends such as cloud-first adoption, composable ERP architectures, artificial intelligence integration, and a shift toward modular, incremental implementations.
These innovations enable faster deployment, greater flexibility, and improved business insights.
AI is transforming ERP by automating data analysis, predicting project bottlenecks, and streamlining configuration and testing processes.
This leads to smarter, more efficient ERP implementations and helps organisations make data-driven decisions faster.
Composable ERP allows businesses to select and integrate only the modules they need, resulting in enhanced agility, scalability, and cost savings.
This approach supports rapid adaptation to market changes and evolving business requirements, making it a cornerstone of the future of ERP.
ERP Success with Nine Feet Tall
Get in touch with one of our ERP experts today and begin your D365 implementation
