TLT

Project Management

In January 2019 TLT initiated a project to scope, build, test and ultimately migrate all users on to a new Windows 10 Desktop. TLT wanted to ensure device compatibility and build a modern fit platform for future application upgrades and deployments. Nine Feet Tall were brought in to oversee project delivery and business engagement.

Result

Live Windows 10 environment providing a modernised, supported and faster user-experience.

Project Governance and Assurance

TLT has a progressive change strategy, consisting of a large portfolio of projects that need to be delivered to the firm, its staff and its clients. Nine Feet Tall was brought in to manage help sequence, shape and structure the portfolio and ensure resources were allocated and prioritised. Nine Feet Tall helped embed the project governance and chair the strategic change board, a forum for Partners to approve and prioritise initiatives. Nine Feet Tall also provided assurance, leadership and support to a number of strategic IT projects, overcoming challenges and barriers and keeping the project on track.

Result

Visibility and partner buy-in.

Case Management System Process Maps

Nine Feet Tall was approached by TLT for business analysis support on their case management transformation project. TLT were implementing a new system which aimed to automate processes and increase efficiency for fee earners. Nine Feet Tall quickly stepped in to develop detailed process maps for the Plot Sales case type within their new system. The work included refining existing process maps, creating new process maps and providing business analysis assurance. Nine Feet Tall’s involvement injected pace and allowed TLT’s project to regain momentum.