Nationwide is the world's largest building society, one of the largest savings providers in the UK and a top-three provider of mortgages in the UK. It is a major provider of current accounts, credit cards and personal loans and services over 14 million members.
Entreprise change portfolio
Nationwide engaged Nine Feet Tall to work in partnership with its Enterprise Architecture team across a number of change programmes aimed at innovating customer marketing activity, overhauling its existing IT infrastructure and enhancing its branch, telephone and internet sales and services channels. We created a clear, prioritised view of the project portfolio and subsequently project managed a number of change initiatives - delivering new services, processes and IT.
Quick delivery of a number of business critical change projects
We were able to simplify what was a complex portfolio of projects. We distilled over 100 initiatives and produced a simple plan-on-a-page and provide clarity to staff, stakeholders and partners.Esther McMorrisChief Executive Officer, Nine Feet Tall