The Legal Sector has faced huge changes over recent years. Firms face increasing competition from alternative business structures, ever growing client expectations, shortage of talent, and political uncertainty. On top of that there’s the pressure of trying to keep up with the speed of technological advancements.
In today’s market, clients expect services to be delivered cost-effectively, by someone with the appropriate level of skills and knowledge. Clients want 24/7 access to your help, and the ability to pick and choose between legal and non-legal services. So how do you deliver this when you’re dealing with potentially limiting legacy systems? How can you make sure you get the basics right whilst looking to the future?