DAC Beachcroft LLP

DAC Beachcroft LLP is a leading international law firm, recognised as leaders in Insurance, Health and Real Estate and employing over 2,200 lawyers across these and other specialisms. DAC Beachcroft is the market-leader and largest defendant clinical negligence and medical malpractice team in the UK.

Clinical risk paperless programme

The Clinical Risk Practice wanted to permanently move away from using paper files to handle their cases and move the whole team to a consistent electronic way of working. We managed the end to end delivery of the project including all aspects of training, implementation and communications. We were responsible for the technical deployment of the supporting system but were also instrumental in defining and embedding new ways of working across the organisation and successfully transitioning roles to in-house teams.

Printing in one month

Down 42%

CRM system implementation

DAC Beachcroft embarked on a project to introduce a Client Relationship Management (CRM) system in an effort to encourage collaborative working among their fee-earners, realise operational efficiencies and keep up with their competitors. We were brought onboard to project manage this implementation, in addition to managing the cultural change required to realise the expected benefits. We were able to identify a significant amount of cross and up-selling opportunities, and created a single version of client interaction across the firm.

Accelerated go-live

3 months

Up-selling opportunities

Identified

Matter management implementation

The Real Estate business at DAC Beachcroft wanted to introduce a Matter Management System to automate and streamline their business processes. We were engaged as the lead business analyst to re-design their business process, gather requirements, manage the user acceptance testing (UAT) and deliver training the training to the end users.

Weekly process time per case reduced by

51 minutes

Staff survey results

89% positive

It has been enjoyable working alongside such a focused team who took time to understand our business and the requirements of this particular project. They helped us overcome a number of challenges to meet our objectives and provided valued support to the firm.

Paul TaylorPartner - Clinical Risk, DAC Beachcroft