Is it really time to rethink continuous improvement?
A recent blog on the Harvard Business Review caught our attention as it seemed to suggest that continuous improvement has had its day. Surely not? Whilst the author stops short of suggesting abandoning continuous improvement in favour of step change innovation, we felt there were more fundamental questions raised about the approach to business strategies [...]
Posted in Process Design, Project Management
9 Critical Success Factors for Business Process Re-engineering
To be successful, your BPR project must be aligned with the business strategy and long-term objectives Be sure to get executive support for the BPR initiative to drive change and promote acceptance Manage expectations around benefits, timeline and business impact Use an independent facilitator and project manager to challenge the status-quo and bring expertise and [...]
Posted in Nine Feet Tall's Nine Top Tips, Process Design